Where can I get a copy of Term Dates?
These are available in the school calendar section of our website.
When are the Teacher Training days?
The Teacher Training days are also listed on our calendar.
How can I buy a school uniform?
Details are on our uniform page in the Parents Information section of the website.
How do I pay for meals?
How do I replace a lost swipe card?
Students must report it to reception as it might have been handed in. Any money on the card will be safe and will be transferred to the new card. If you need a replacement card you can buy one for £3.
How do I get in contact with a teacher?
It is not always possible to speak to a teacher during the day as they will be in their classrooms teaching. Your child's form tutor should be your first point of contact, click here for a list of all staff.
What do I do if my child is ill?
Please call as early as possible to inform us of your child's illness. Our office is manned from 8am each morning and we request we are informed as soon as possible. We would also appreciate it if you could please update our office staff with your current contact details should they change, in case your child falls ill during the school day, as this is a key safeguarding requirement. You can telephone the Academy on 01536 532700 and select option 1.
What do I do if my child has a doctor's or dentist's appointment?
In order not to interrupt the school day, we prefer it if appointments are made after 3.30pm where possible. If not possible, please inform the Academy with as much notice as possible, emailing firstname.lastname@example.org advising us of the date, time and who will be collecting your child. This person must be a named contact.
What if I want to take my child on holiday during term time?
Parents are discouraged from taking holidays during term time and holidays will not be authorised.
How do I apply for a place at the school?
Please see our Admissions page by clicking here.
How do I make a complaint?
In the first instance it is advisable to speak to your child's teacher or form tutor. If the matter is not resolved please make an appointment to see your child's Head of Year click here for a full list of staff.